Frequently Asked Questions
Everything you need to know about your Hello.LA.Girl® shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your fashion fix sooner.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and jewelry are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate various styles, we recommend checking the 'Fit Notes' section to see if an item runs true to size, small, or oversized.
Do you ship internationally?
Yes, Hello.LA.Girl® ships worldwide! International delivery times and shipping fees vary by location and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your stylish delivery every step of the way.